FAQs

• How and Where Can I Pay My Bill?
  The Upper Hanover Authority accepts CASH, CHECKS, and MONEY ORDERS in the office located at 1704 Pillsbury Road, East Greenville PA 18041. If you are unable to make the payment during business hours, a dropbox is located outside the door that is checked ONE time every morning. We can receive payments by mail, or by credit card on-line only.
  
  
• How Do I Contact the Authority Board?
  Letters can be written to the Board and sent to the office to be distributed at the next monthly meeting. All are welcome to attend the monthly meetings located at 1704 Pillsbury Road. Meetings are held on the 1st Thursday of the month at 6 PM.
  
  
• I Am Selling My Home, How Do I Close My Account?
  When selling your home, contact our office to make sure we have received information regarding settlement. The title company should send the Authority information regarding closing date and new buyers. In order to close the account, we will send the title company a final bill to be paid at closing. The new account for the buyer will be established, and once payment is received the sellers account will be closed.
  
  
• I Just Bought My House, I Don't Understand My Bill?
  The Upper Hanover Authority bills quarterly. As a new homeowner, your first bill will be prorated starting with your settlement date until the end of your billing cycle. Call the office and staff will review details of billing with you or view our Bill Breakdown.
  
  
• What Are Your Office Hours?
  Office hours are Monday through Friday 8:00am to 4:00pm.
  
  
• Is There a Dropbox for After-Hours Payments?
  Yes. The Upper Hanover Authority accepts CASH, CHECKS, and MONEY ORDERS in the office located at 1704 Pillsbury Road, East Greenville PA 18041. If you are unable to make the payment during business hours, a dropbox is located outside the door that is checked ONE time every morning.
  
  
• How Do I Sign Up for Emergency Alerts?
  Please visit our Emergency Alerts page for more information.
  
  
• When Are Monthly Authority Meetings Held?
  Authority meetings are held on the first Thursday of each month at 6:00 p.m. at the Upper Hanover Township Municipal Building at 1704 Pillsbury Road, East Greenville, PA. Meetings are open to the public.